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Effective Date: February 11, 2026

Paragon Plumbing LLC

Greenville, South Carolina

Phone: 864-727-4255

Email: info@paragonplumbing.com

Introduction

Paragon Plumbing LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, request service, or communicate with us.

2. Information We Collect

We may collect the following information:

• Full name

• Phone number

• Email address

• Service address

• Billing address

• Payment details (processed securely by third-party payment providers)

• Details related to service requests

• Communications via phone, text message, or email

We may also collect limited technical information such as IP address and website usage data through analytics tools.

3. How We Use Your Information

We use your information to:

• Schedule and perform plumbing services

• Provide estimates and invoices

• Process payments

• Send appointment reminders and service updates

• Respond to inquiries

• Request customer reviews

• Improve our services

• Comply with legal and regulatory requirements

4. Text Messaging and SMS Communications

By providing your phone number, you consent to receive service-related text messages from Paragon Plumbing LLC, including appointment reminders, scheduling updates, and review requests.

Message and data rates may apply.

Message frequency may vary.

You may opt out at any time by replying STOP.

For assistance, reply HELP or call 864-727-4255.

We do not send unsolicited promotional spam messages.

5. Information Sharing

Paragon Plumbing LLC does not sell, rent, or trade your personal information.

We may share information with trusted third-party providers solely to operate our business, including:

• Jobber (service management platform)

• Payment processors

• Email and SMS communication providers

• Accounting and compliance providers

These providers are required to safeguard your information.

6. Payment Security

Payment information is processed through secure, encrypted third-party systems. Paragon Plumbing LLC does not store full credit card numbers.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

Customer records may be retained as necessary for warranty documentation, tax reporting, legal compliance, and legitimate business purposes.

9. Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion where legally permitted

To make a request, contact us at info@paragonplumbing.com or 864-727-4255.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

12. Contact Information

Paragon Plumbing LLC

Greenville, South Carolina

Phone: 864-727-4255

Email: info@paragonplumbing.com

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Privacy policy

About us